Electric Utility Business Operations
A course that covers the utility industry, business system operations, and the economics of providing electric power.
Electric Utility Business Operations Course (EUBO)
EUBO is designed for any employee whose job performance benefits from a basic understanding of the larger utility industry and the business operations side of the utility. EUBO is offered as a 1/2-day or 1-day class.
Who Should Attend?
Electric utility employees from legal, rates, engineering, purchasing, computer application, marketing, customer service, inventory control, finance, accounting, safety, risk analysis as well as those from generating plants.
What does EUBO Cover?
Electric History and the Evolution of Electric Utilities
The Electric Power Industry
Utility Types
The Business of Power Production and Distribution
Legislative & Regulatory
Inter-Department Utility Systems
Customer Types and Customer Facing Systems
Troubleshooting and Problem Solving
Professional Learning Hours
EUBO’s 1/2-day course is 4 hours.
EUBO’s 1-day course is 8 hours.
“Fit a great amount of information into a short time yet made it understandable to beginners. Great illustrations!.”
— Cowlitz PUD, Customer Support Manager